Let’s be careful out there. It can be tough out in the social media streets, where trolls are lurking around every corner. But as you likely know, some sites are worse than others. Why is that? Lack of policing, according to this week’s infographic from WhoIsHostingThis, which notes that demand for professional content moderators has skyrocketed in recent years.

For obvious reasons, making users feel safe is a top priority at social media companies like Facebook—a task that consumes a whopping one-third of its workforce!

Our pick takes a fascinating look at how Facebook deals with the dark side of social media, from the massive number of moderators it employs worldwide to the types of content that get moderated to the inner workings of its reporting process.

For more details, see Moderating Facebook: The Dark Side of Social Networking.


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Posted by: Margot Knorr Mancini

A thought leader in the publishing industry, Margot Knorr Mancini has helped numerous publishers redefine their missions to become nimble content generators with the ability to repurpose content easily and efficiently. As Founder & CEO of Technology for Publishing, her analytical mind allows her to remain a step ahead of the industry, recognizing early trends and developing pivotal best practices.